Privacy Statement Effective as of July 11, 2011
CliMetrics (an EcomNets company), (“CliMetrics” or the “Company”) is committed to protecting the privacy of your information. This Privacy Statement describes CliMetrics’s Web site privacy practices.
1. Web Sites Covered
This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement: http://www.CliMetrics.com, http://www.iCliMetrics.com (collectively referred to as “CliMetrics’s Web sites” or “the Company’s Web sites”).
CliMetrics’s Web sites may contain links to other Web sites. CliMetrics is not responsible for the information practices or the content of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.
2. Information Collected
CliMetrics offers a variety of applications and services that are collectively referred to as the “Services.” CliMetrics collects information from individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Services (“Customers”).
When expressing an interest in obtaining additional information about the Services or registering to use the Services, CliMetrics requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, CliMetrics requires you to provide the Company with financial qualification and billing information, such as billing name and addressand the number of employees within the organization that will be using the Services (“Billing Information”). CliMetrics may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About CliMetrics Customers.”
As you navigate the Company’s Web sites, CliMetrics may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked). For additional information about the collection of Web Site Navigational Information by CliMetrics and others, please click here.
3. Use of Information Collected
The Company uses Data About CliMetrics Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services.
The Company may also use Data About CliMetrics Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company and its partners, such as information about promotions or events.
CliMetrics uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data About CliMetrics Customers to provide personalized information about the Company. For additional information about the use of Web Site Navigational Information.
4. Web Site Navigational Information
CliMetrics uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information that may be collected on the Company’s Web sites and how this information may be used.
If you have chosen to identify yourself to CliMetrics, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Session cookies are required to use the Services.
CliMetrics uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Web sites. When you purchase the Services or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but you will not be able to successfully use the Services.
CliMetrics may use information from session and persistent cookies in combination with Data About CliMetrics Customers to provide you with information about the Company and the Services.
CliMetrics uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, CliMetrics may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. CliMetrics uses Web beacons to operate and improve the Company’s Web sites and email communications.
CliMetrics may use information from Web beacons in combination with Data About CliMetrics Customers to provide you with information about the Company and the Services.
CliMetrics uses local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our site to personalize your visit. Third parties, with whom the Company partners to provide certain features on our site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here.
When you visit CliMetrics’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, CliMetrics uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites.
Third Party Cookies
From time-to-time, CliMetrics engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites. CliMetrics may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it.
5. Public Forums, Refer a Friend, and Customer Testimonials
CliMetrics may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. CliMetrics is not responsible for the personal information you choose to submit in these forums.
Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web sites. When using the referral program, the Company requests the friend’s name and email address. CliMetrics will automatically send the friend a one-time email inviting him or her to visit the Company’s Web sites. CliMetrics does not store this information.
CliMetrics posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. CliMetrics obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
6. Sharing of Information Collected
CliMetrics may share Data About CliMetrics Customers with the Company’s service providers so that these service providers can contact Customers and Visitors who have provided contact information on our behalf. CliMetrics may also share Data About CliMetrics Customers with the Company’s service providers to ensure the quality of information provided. Unless described in this privacy statement, CliMetrics does not share, sell, rent, or trade any information provided with third parties for their promotional purposes.
From time to time, CliMetrics may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from CliMetrics, the Company may share Data About CliMetrics Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). CliMetrics does not control our business partners’ use of the Data About CliMetrics Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest ina jointly offered product or service.
CliMetrics reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
7. International Transfer of Information Collected
To facilitate CliMetrics’s global operations, the Company may transfer and access Data About CliMetrics Customers from around the world, including the United States. This Privacy Statement shall apply even if CliMetrics transfers Data About CliMetrics Customers to other countries.
8. Communications Preferences
CliMetrics offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to support@CliMetrics.com. Customers cannot opt out of receiving transactional emails related to their account with CliMetrics or the Services.
9. Correcting and Updating Your Information
Customers may update or change their registration information by editing their user or organization record. To update a user or an organization’s profile, please email legal@CliMetrics.com or call +1-800-695-5370. To discontinue your account and to have information you maintained in the Services returned to you, please email legal@CliMetrics.com or call +1-800-695-5370 . Requests to access, change, or delete your information will be handled within 30 days.
10. Customer Data
CliMetrics Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). CliMetrics will not review, share, distribute, or reference any such Customer Data except as provided in the CliMetrics Master Subscription Agreement, or as may be required by law. In accordance with the CliMetrics Master Subscription Agreement, CliMetrics may access Customer Data only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law.
CliMetrics uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Services are accessed using Internet Explorer version 6.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer (.SSL.) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. CliMetrics also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Web sites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. CliMetrics also offers enhanced security features within the Services that permit Customers to configure security settings to the level they deem necessary. Customers are responsible for maintaining the security and confidentiality of their CliMetrics usernames and passwords.
Because the Company uses the Services to maintain Data About CliMetrics Customers, this information is secured in the same manner as described above for Customer Data.
12. Changes to this Privacy Statement
CliMetrics reserves the right to change this Privacy Statement. CliMetrics will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.
13. Contacting Us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to CliMetrics Privacy by mailing CliMetrics:
2553 Dulles View Drive Suite 240
Herndon, VA 20171.